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  1. Consona CRM–Fully Integrated CRM & Knowledge Management Software

    Fully integrated CRM and KM software applications spanning customer service and support, sales and marketing. Call (888) 8 CONSONA or e-mail info@consona.com. /
    management5
    CRM3
    relationship3
    customer3
    knowledge management2
    Onyx2
    sales force automation2
    customer lifecycle management1
    customer support solution1
    KNOVA1
    knowledge-centered support1

    www.consonacrm.com - 2009-02-10

  2. Outsights - Outsights is a consulting firm supporting global, service-oriented companies. We focus on Knowledge-Centered Strategies, Service-Centered Ecosys ...

    Outsights is a consulting firm supporting global, service-oriented companies. We focus on Knowledge-Centered Strategies, Service-Centered Ecosystem design, and ...
    business7
    consulting5
    architecture4
    CRM3
    social networking3
    content management3
    workflow2
    call center2
    strategies2
    customer support2
    help desk2
    ECM2
    customer satisfaction2
    processes2
    erosion1
    systems thinking1
    ISN1
    customer loyalty programs1
    normalization1
    service portal1
    consultant management1
    knowledge articles1
    knowledge-centered support1
    Outsights1
    support center consulting1
    value metrics1
    global service strategies0
    incident value0
    integrated solution network0
    knowledge management ROI0
    taxonomy information0

    www.outsights.com - 2009-02-04

experts2 management5 knowledge articles1 knowledge management roi0 crm3 info products1 customer3 isn1 erp3 how to reports1

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